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27 JAN 2021

Director of Operations

Full-time (40 hours)
Amsterdam or Singapore

We are looking for an experienced Director of Operations with B2B experience in SaaS companies to organize, oversee and strategize our company’s daily operations. We require the candidate to have thorough operational knowledge of various company processes, from supply-chain to customer service. The candidate must be a strong leader, capable of identifying inefficiencies in the business and optimizing the associated processes. The goal  is to ensure all operations are run at peak efficiency, in order to scale-up quickly and to lay the ground for long-term success.

Responsibilities

  • Liaise with the CEO to set strategic goals
  • Regularly evaluate organizational efficiency
  • Define and implement the company’s organizational policies
  • Develop financial plans together with other departments’ directors
  • Perform budget reviews and track revenue margins
  • Manage resource allocation company-wide
  • Oversee customer support processes
  • Evaluate departments’ performances
  • Ensure the company always runs within the established laws and regulations

Requirements

  • 5 yr experience as Director of Operations or equivalent position
  • Demonstrable work experience in a SaaS environment
  • Working knowledge of data analysis and performance assessments
  • Excellent communication and writing skills 
  • Strategic mindset and leadership abilities
  • Good to have: prior experience in a fast-growing tech company, cyber-security experience

Join Us!